Professional,
Personalised
Ear Care

Welcome to Crytsal Clear Ear Clinic, the North East’s premier ear care and wax removal specialist.

About Crystal Clear Ear Clinic

We are proud to be offering a fully regulated, Nurse led ear care clinic in the South Tyneside and Sunderland area.

Our clinic is based in the heart of Whitburn Village and provides an environment that is relaxed and responsive to patients needs.

We are passionate that ear care should be accessible to all patient groups, by also offering mobile clinics to care facilities and the house bound. Crystal Clear was founded by our experienced registered Nurse Rebecca Shields, with over 15 years of providing ear care in the community. Rebecca always strives to deliver the highest standard of care to patients and prioritises a personalised and holistic approach to ear care and wax removal.

Our passion is to collaboratively work with NHS services and enhance ear care within the local community.

Our Services

£25

Includes assessment, examination with video otoscopy and personalised ear care plan
Wax removal plan, including microsuction and any appropriate additional methods
Fee also covers communication letter to GP or referring physician

£50

Includes consultation
Wax removal from one ear according to pre-assessment and wax removal plan from consultation
Fee also covers communication letter to GP or referring physician

£70

Includes consultation
Wax removal from both ears according to pre-assessment and wax removal plan from consultation
Free follow up visit
Fee also covers communication letter to GP or referring physician

£80

Mobile service offered within 10 miles of the clinic
Discount for care homes, sheltered accommodation and care facilities
Free return appointment if reassessment or wax removal is required over two visits
Fee also covers communication letter to GP or referring physician

Why Choose Us?

CQC Regulated

Peace of mind that you are in safe and capable hands.

NMC Registered Nurse

Adhering to industry standard medical practices.

Over 20 Years of Experience

Backed by a career in medicine.

Client Reviews

Crystal Clear Ear Clinic

5.0

Based on 53 reviews

review us on

Valerie Gibbs

17:05 04 Jan 24

Once again Rebecca has been excellent in dealing with both my father in law and mother in law, who has vascular dementia and hates anyone touching her ears! Having asked Rebecca to initially cut her hair, she screamed before anything was even near her ears. Rebecca was so patient and understanding of her condition and responses I could not fail to highly recommend her. This is our second visit for both and I would not go anywhere else, what a lovely lady and so professional.

Mark Woodhouse

11:40 30 Dec 23

Excellent and very professional

Anthony Stringer

23:59 29 Dec 23

Squeezed me in at short notice to help as I’m a singer who relies heavily on hearing. Was able to resolve my problem and suggest best way to maintain ears to prevent, or at least reduce reoccurrence. Lovely, friendly experience too. I found the suction treatment much better than past irrigation experiences too, both with NHS and private, and thought it was well worth the cost.

David Fairbairn

14:47 10 Dec 23

Rebecca puts you at ease from the outset, is obviously very knowledgeable and professional. The procedure itself is comfortable and Rebecca keeps you informed about what she is doing. Thoroughly recommended.

Ibrar Sham

12:50 05 Dec 23

Jessica Bouch

15:55 29 Nov 23

My Gran visited the clinic yesterday and her ears are feeling much clearer. She found Rebecca very easy to talk to, with a lovely caring nature, as well as being professional and thorough. Highly recommend.

Marilyn Scott

16:30 15 Oct 23

Wow what an amazing experience!And what a lovely professional experience!I was greeted as the clinic's 1000 th special client and presented with a wonderful arrangement of flowers and a bottle of the finest pink champagne 🍾 and a beautiful thank you to me card welcoming me to the clinic. I was totally blown away with such a generous caring greeting from Rebecca. I was then given the most undivided caring attention in a wonderful relaxing and private atmosphere . I felt totally at ease with my treatment.I would certainly recommend the Crystal Clear Eye Clinic to all my friends and family without any hesitation!

Joseph Hair

17:59 20 Aug 23

My experience here was amazing. The setting was very pleasant. Rebecca was friendly, efficient and excellent at explaining all of the options and procedures. The procedure itself was hugely satisfying and I felt in very safe hands the entire time. I would certainly recommend Crystal Clear Ear Clinic, and would definitely come back here in future!

“Absolutely fantastic would highly recommend. Friendly, welcome, beautiful clean clinic, we waited in a comfortable warm waiting area and Rebecca was lovely, friendly, welcoming and also very professional. She explained everything very clearly and gave me some great advice, I can’t recommend her and her services enough. I had no discomfort through the whole procedure and was very relaxed getting rid of a nasty build up of wax and I’m able to hear things more clearly now, so thank you Rebecca.”

Gemma Bardwell

“Absolutely amazing. Rebecca was brilliant with my 7 year old and really put her at ease. My little one said she was a lovely lady and she would definitely go back if she needed to have her ears looked at again..”

Lisa Davidson

Hear better today

Book an appointment at Crystal Clear Ear Clinic or contact us to find out more.

Professional,
Personalised
Ear Care

About Crystal Clear Ear Clinic

Our Services

Consultation

One Ear Wax Removal

Both Ears Wax Removal

Home Visits